Blog

Starting with the question in the title, my answer is ‘everything’!

Our International Workshop on Intelligent Data Analysis in Integrated Social CRM (iCRM) is taking place for the fifth time! This year, as in the…

Over half of the world’s population have internet access nowadays (We Are Social and Hootsuite report, 2018). This trend is also seen in Brazil, where…

Internet access is a phenomenon that redefines the world in the way we know it. There are various ways to access the global network. Some of these…

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The everyday presence of social media in our lives is indisputable. In many companies, traditional call centres are changing their communication…

Upcoming events

5th iCRM Workshop 2020

@BIS Conference 2020

Submission Deadline: 14/05/2020

Online due to COVID19

June 8-10, 2020